Support

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help?

Find answers, get support, and learn how to make the most of Fizz.

Frequently asked questions

How do I get started with Fizz?
Sign up for a free trial and you'll be guided through onboarding. Add your brand details, set your goals, and your agents will start working immediately — no technical setup required.
Can I change my plan later?
Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.
Is there a free plan available?
We offer a 14-day free trial on every paid plan with full access — no credit card required. After the trial, you pick the plan that fits.
How secure is my data?
All data is encrypted at rest and in transit. We take security seriously and never share your brand data or content with third parties.
Can I cancel my subscription anytime?
Absolutely. Cancel anytime from your account settings — no fees, no questions asked. Your data stays accessible until the end of your billing period.
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Still need help?

Our team is standing by. We respond to all messages within 24 hours.